BSOD - što, zašto i kako

Laptop je star 3-4 godine, od prašine je očišćen nedavno. Speccy koristim već neko vrijeme na svim računalima, pa tako i na tome. Temperature su normalne, nema znakova pregrijavanja čak niti u igrama (cura igra Sims 3 i Eurotruck Simulator).

Preventivno je napravljen backup podataka iako laptop sasvim normalno radi nakon restarta koji se u prosjeku događa svaki drugi dan.

Trenutno sam u gužvi zbog selidbe, no dok se smjestim u novi stan pustit ću mu update na SP1, te RAM test. 

I mene je to zabrinulo jer sam vidio da se spominje hardverski kvar, ali nisam mogao ništa više iskopati na netu. Ramtest ću pusti, prokopat ću malo po driverima da vidim da se tu nešto nije zblesiralo, a i pustit mu SP1 isto. 

Winsi su legit, skinuti preko Dreamsparka.

Kao što rekoh, laptop sasvim u redu radi do restarta. Nakon toga se upali i dalje kao da ništa nije bilo. Net, igre, svi programi ne pokazuju nikakve probleme u radu.

Uglavnom, čim riješim ove gore navedene stvari javim se tu sa rezultatima.

Hvala na pomoći! :)

Lijep pozdrav!

Imam problem vezan za "blue screen" na Windowsima 8.1.

Problemi su se počeli dešavati, kad sam istalirao drivere za samsung galaxy s4 i program Kies. Odjedamput, ralunalo se počelo čudno ponašati, sve sporie se palilo, svako toliko zaštekalo, međutim, problem sporog paljenja riješio sam tako da sam isključio neke programe koji su se palili na startup-pu i nakon toga, počeo se dešavati "blue screen". Desi se svako toliko, i najčešće kad na računalu ne radim ništa.

Pokušao sam očistiti računalo, pomoću Bitdefendera - mislio sam da ću naći neki virus i da je on za to kriv, ali nije našao ništa, nakon toga pokusao sam skenirati pomoću Malwarebytes - ali ni on nije našao ništa, pokušao sam skenirati i u "safe modu", ali ni tamo nije ništa našao, pokušao sam i pomoću CCleaner - pregledati registre, i našao je nekoliko i to počistio, ali opet isti problem.

Molio bih Vas pomoć, jer htio bih to riješiti, bez da moram reinstalirat Windowse - znam da bi to bio najlakši naćin, ali volio bih ako se može bez toga riješiti problem, jer bih htio i naučiti nešto novo.

"Blue screen" prikazuje ovu grešku - "DRIVER_IRQL_NOT_LESS_OR_EQUAL  (Wdf01000.sys).

I ovdje sam pomoću programa "Windbg" učitao dump file:

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Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff803`a8a7c000 PsLoadedModuleList = 0xfffff803`a8d55850
Debug session time: Sun Apr 26 16:19:37.765 2015 (UTC + 2:00)
System Uptime: 0 days 0:19:02.490
Loading Kernel Symbols
...............................................................
...............................................................Page 1563c4 not present in the dump file. Type ".hh dbgerr004" for details
.
.Page 1565e7 not present in the dump file. Type ".hh dbgerr004" for details
...............................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00007ff6`57b74018). Type ".hh dbgerr001" for details
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {b8, 2, 0, fffff8012049670a}

Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_Transfer_CompleteCancelable+15a )

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000000000b8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8012049670a, address which referenced memory

Debugging Details:
------------------

READ_ADDRESS: unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
00000000000000b8

CURRENT_IRQL: 2

FAULTING_IP:
Wdf01000!FxRequest::CompleteInternal+4a
fffff801`2049670a 488b91b8000000 mov rdx,qword ptr [rcx+0B8h]

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: WUDFHost.exe

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE: FFFFD00020ABAFB0

TRAP_FRAME: ffffd00020aba680 -- (.trap 0xffffd00020aba680)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000c0000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8012049670a rsp=ffffd00020aba810 rbp=00000000c0000001
r8=00000000c0000001 r9=0000000000000000 r10=0000000000000038
r11=ffffd00020aba8c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
Wdf01000!FxRequest::CompleteInternal+0x4a:
fffff801`2049670a 488b91b8000000 mov rdx,qword ptr [rcx+0B8h] ds:00000000`000000b8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff803a8bd87e9 to fffff803a8bccca0

STACK_TEXT:
ffffd000`20aba538 fffff803`a8bd87e9 : 00000000`0000000a 00000000`000000b8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd000`20aba540 fffff803`a8bd703a : 00000000`00000000 ffffe000`1be33c60 ffffe000`1af70800 fffff801`204c163e : nt!KiBugCheckDispatch+0x69
ffffd000`20aba680 fffff801`2049670a : 00000000`ffffffff ffffd000`20aba8a1 ffffe000`1bf1d5f0 fffff801`22b61cf8 : nt!KiPageFault+0x23a
ffffd000`20aba810 fffff801`204a3364 : ffffe000`1be33e00 ffffe000`c0000001 00000000`00000003 ffffd000`20aba980 : Wdf01000!FxRequest::CompleteInternal+0x4a
ffffd000`20aba8d0 fffff801`22b64efe : ffffe000`1bf1e400 ffffd000`20ab0000 ffffe000`1bf1d5f0 ffffe000`1be33c60 : Wdf01000!imp_WdfRequestComplete+0x8c
ffffd000`20aba940 fffff801`22b6566c : ffffe000`1bf1e400 00000000`00004000 ffffe000`1be33e80 00000000`00000001 : USBXHCI!Bulk_Transfer_CompleteCancelable+0x15a
ffffd000`20aba9a0 fffff801`22b65cf5 : ffffe000`1be33e00 00000000`00000001 ffffe000`1be33e80 ffffe000`1bf1e400 : USBXHCI!Bulk_ProcessTransferEventWithHaltedCompletion+0x124
ffffd000`20abaa00 fffff801`22b53013 : 00000000`00000780 ffffe000`1affcb80 00000000`00000000 00000000`00000004 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x229
ffffd000`20abaab0 fffff801`2052ec81 : ffffd000`20a87180 00000000`00000f44 00001fff`e5003668 00000000`00400a02 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0x427
ffffd000`20ababb0 fffff803`a8b22c00 : ffffd000`20a89f00 ffffd000`20abae70 ffffe000`1affc990 ffffe000`18e30f44 : Wdf01000!FxInterrupt::DpcHandler+0xc1
ffffd000`20ababe0 fffff803`a8b21eb7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x1b0
ffffd000`20abad30 fffff803`a8bcfdd5 : 00000000`00000000 ffffd000`20a87180 ffffd000`20d47640 0000006b`cdbf9190 : nt!KiRetireDpcList+0xd7
ffffd000`20abafb0 fffff803`a8bcfbd9 : 00000000`00000000 00007ff6`579d0000 00000000`00000001 0000006b`cd58b540 : nt!KxRetireDpcList+0x5
ffffd000`313aaa40 fffff803`a8bd1e45 : ffffe000`1fde4740 fffff803`a8bce2b3 ffffe000`1fde4740 00000000`6940473e : nt!KiDispatchInterruptContinue
ffffd000`313aaa70 fffff803`a8bce2b3 : ffffe000`1fde4740 00000000`6940473e ffffe000`1fde4740 00007ff6`579d0000 : nt!KiDpcInterruptBypass+0x25
ffffd000`313aaa80 00007fff`b0eb527b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0x173
0000006b`cd58b800 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`b0eb527b

STACK_COMMAND: kb

FOLLOWUP_IP:
USBXHCI!Bulk_Transfer_CompleteCancelable+15a
fffff801`22b64efe 488d4d58 lea rcx,[rbp+58h]

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: USBXHCI!Bulk_Transfer_CompleteCancelable+15a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: USBXHCI

IMAGE_NAME: USBXHCI.SYS

DEBUG_FLR_IMAGE_TIMESTAMP: 54337388

IMAGE_VERSION: 6.3.9600.17393

BUCKET_ID_FUNC_OFFSET: 15a

FAILURE_BUCKET_ID: AV_USBXHCI!Bulk_Transfer_CompleteCancelable

BUCKET_ID: AV_USBXHCI!Bulk_Transfer_CompleteCancelable

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_usbxhci!bulk_transfer_completecancelable

FAILURE_ID_HASH: {4993a1b5-1810-3a7e-3a43-18068d25fc19}

Followup: MachineOwner
---------

5: kd> lmvm USBXHCI
start end module name
fffff801`22b43000 fffff801`22b98000 USBXHCI (pdb symbols) c:\windows\symbol_cache\usbxhci.pdb\BD65CBD3F9F84654AB0A0FE9E12DBE461\usbxhci.pdb
Loaded symbol image file: USBXHCI.SYS
Image path: \SystemRoot\System32\drivers\USBXHCI.SYS
Image name: USBXHCI.SYS
Timestamp: Tue Oct 07 07:00:56 2014 (54337388)
CheckSum: 0005D281
ImageSize: 00055000
File version: 6.3.9600.17393
Product version: 6.3.9600.17393
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.7 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: usbxhci.sys
OriginalFilename: usbxhci.sys
ProductVersion: 6.3.9600.17393
FileVersion: 6.3.9600.17393 (winblue_r4.141006-1627)
FileDescription: USB XHCI Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.

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Nadam se da mi možete pomoći i da neću morat reistalirat Windowse.

Pozdrav! 

 prvo skini hd tune pro 5.50(morat ćeš piratizirat)

Zatim pogledaj pod health ima li žutih ili crvenih linija,zatim pođi na error scan i skeniraj(makni kvačicu s quick)

Ako je sve zeleno disk je ok,ako bude crvenih stavi screenshot ovdje.

A gdje mogu pronac dumpove?

Spojeni su na usb: mis i tipkovnica, i 2 vanjska HDD (jedan od 750GB, a drugi od 2TB), i danas kad sam ih probao odspojit, jednog i drugog, nije se nista desilo. Komp je bo upaljen cijeli dan i nije doslo do BSOD-a.

A vezano za drivere, nisam bas razumio sta si mislio za drivere od chipset-a, jer sam updateo sve drivere, od usb-a, od zvucne, od lan-a i graficke, sve sam update-o neki dan, jedino nisam Bios update-o.

Aha, evo nasao sam ih 

https://www.dropbox.com/sh/yw12lz6dl67wtvz/AACLtJ0Xo-EBTYRdm7mO4qUta?dl=0

I pokusao sam upgrade-at s 3DP Chipom, i naslo je bas za da drivere od chipseta novi update. 

 Drinstaliraj Asrockova (AppCharger, XFastUSB) sranja. Pogotovo XFastUSB. Makni DT, Updateaj audio drivere.

Ipak je bilo napajanje u igri i napuhani kondezator + spojevi žica sa plocom od napajnja koji su bili za procesor +12 V

http://prntscr.com/77rupa

http://prntscr.com/77rvdn

http://prntscr.com/77rwj4

Imam problem obicno mi izbasci blue screen svakih pola sata a nekada zna par dana da radi normalno.Ali vrlo rijetko pa bih trebao pomoc.Sistem na racunaru je podignut mozda pre neka 2 meseca.

Uopste ne znam sta da uradim.

 tebi izgleda kernel i usb utori rade probleme,i graficka s obzirom na tvoje slike,probaj napravit update drivera grafe te samih windowsa te javi kako prode

Moze netko bacit pogled? Tri dump file sam uploadao od unazad 3 dana, 052615-5756-01 je od danas. Sumnjam na WiFi Stick, ali zamolio bih da netko tko se više u to kuži da mi pogleda.

https://drive.google.com/folderview?id=0B7OSQSGPKXAXfktSSXBpTTFUb2JvYlpWQnd6TUZWTXVlY2FVUTVxZG9SRzdTR3U1UlJuS0k&usp=sharing

Hvala na pomoci.Otkada sam instalirao novu verziju softwara za graficku nije mi se pojavljivao BSOD.Nadan se da ce tako i ostati.

Daj mi dump file. Stavi ga na neki filesharing servis i daj link tu.

Isprika na mom petljanju, uspio sam postaviti dump file :)  (proučio primjer s prethodne str.)

 Molim, ako moze netko da pomogne!!